The companies in this round-up have some advantages over those in the first round-up when it comes to providing for well-established organizations. First, these companies can protect and enhance their clients’ brands by delivering highly-tailored social network components that integrate seamlessly into existing websites. This is especially true for the subset of social networking companies that provide made-to-order solutions rather than downloadable packages. However, even downloadable software can (at least theoretically) be retooled by the clients’ developers to match an existing look and feel.
Secondly, many of these companies provide greater ownership of social network data and/or software. While a groupie running a Smashing Pumpkins fan network on Ning does not care that the network’s data is locked up in Ning’s system, Wells Fargo and Ernst & Young prefer to keep their communication systems much closer to the vest. Corporations often need to know that their data is safe and trackable for both dependability and legal reasons. Social network ownership is often ensured by putting the software and data management entirely on the client’s servers, or as is the case with Blogtronix, delivering the hardware and software together as an appliance, if demanded. However, even the hosted solutions among these companies eagerly emphasize that they respect their clients’ ultimate ownership of data on their servers.
Thirdly, several of these companies claim to develop closer, longer-lasting relationships with their clients. They provide information sessions at the beginning of their relationships, collaborate during the design process, and may even help market the social networks and provide ongoing content moderation support.
Fourthly, these companies can be very flexible when it comes to how much of the work their clients want to take on themselves. While they all provide complete social networking packages, many also support the widgetization of their features so clients can embed social networking functionality in regular pages. Some, such as Crowd Factory, also allow for the client to take complete responsibility for front-end programming and use an API to plug into a full-service back-end.
” 34 More Ways to Build Your Own Social Network